Privacy Policy and Data Protection Notice

1. Introduction

Luminata Consulting S.L. (“Luminata” or “we”) is committed to protecting your personal data and ensuring your privacy. This policy explains how we collect, use, store, and safeguard your personal information in accordance with Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), and Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE).

2. Identity of the Data Controller

Name: Libby Maman – Luminata Consulting S.L.
Tax ID: B75374249
Address: Carretera de Rubí, 88, Bajos Izquierdo, Module A, 08174, Sant Cugat del Vallès, Barcelona, Spain
Email: info@luminata.pro

3. Purpose of Data Processing

We process personal data for the following purposes:

To respond to inquiries and contact requests
To manage client relationships
To improve our services and website
To perform statistical analysis and service optimization
To send communications related to Luminata’s services (only with prior consent)

The legal basis for processing is the user’s explicit consent, which can be withdrawn at any time. Withdrawal does not affect the lawfulness of prior processing.

4. Categories of Data

We only collect basic identification and contact data, such as:

Name and surname
Email address
Organization name (if applicable)

We do not process special categories of personal data (e.g., health, political opinions, religion).

5. Data Retention

Your data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or until you request its deletion. By default, we do not retain data longer than 18 months unless required by law.

6. Data Recipients

Your personal data will not be shared with third parties, unless legally required or necessary to fulfill our service (e.g., trusted IT providers under contract). You will be informed of any such disclosure.

7. Rights of Users

As a data subject, you have the right to:

Access your personal data
Rectify inaccurate or outdated data
Request deletion (“right to be forgotten”)
Limit or object to processing
Request data portability (if applicable)
Withdraw your consent
Not be subject to automated decisions, including profiling

You can exercise your rights by sending a written request to:

Email: libby.maman@luminata.pro
Subject: “GDPR Request – www.luminata.pro”
Please include: full name, a copy of your ID (or equivalent), and a clear description of your request.

8. Security Measures

Luminata implements appropriate technical and organizational measures to ensure the security of your personal data and to prevent unauthorized access, alteration, or loss. However, we cannot guarantee absolute security on the Internet and will notify users of any significant data breaches.

9. Minors

We do not knowingly collect personal data from children under the age of 14. If we learn that we have done so, we will delete the data promptly. Parental or guardian consent is required for minors under 14.

10. External Links

Our website may include links to external websites. Luminata is not responsible for the privacy policies or practices of such third-party sites.

11. Supervisory Authority

If you believe your data rights are being violated, you may contact the Spanish Data Protection Agency (AEPD) at www.aepd.es.

12. Cookie Policy

For information about the use of cookies and similar technologies, please refer to our Cookie Policy (coming soon or add a link).

13. Changes to This Policy

This Privacy Policy may be updated to reflect legal, operational, or technological changes. The latest version will always be available on this page. We recommend reviewing it periodically.

Last updated: April 2025